Representing the office on the visual perception in a professional way will reassure new patients that they are at right place. All graphic solutions from a simple logo to a motion graphic can be performed by our team of creative specialists.
Handling the incoming calls from regular and new patients, administrating the agenda, answering questions, updating profile data.
Using the same language in a matter of software, we follow up with recurrent patients that visit the clinic. Our goal is for a single agent to make up to 300 phone calls, with the commitment of scheduling between 15 and 25 appointments a week.
Getting a review always helps to the growing process by improving the services and adding an extra value for those who are looking for the best rated practice online.
In order to being in control of the patient’s flow, we verify the insurance coverage for treatments and help with an on-time case presentation to optimize the result.
VIRTUAL HUMAN RESOURCES
Support on staff solutions for the office, from personnel interviews set up to managing on timesheet, time off, sick leaves and more.
Getting new personnel up to speed with the basics about agenda and patient scheduling.
PRE - SALES
Following up with patients that have a pending treatment proposed but have not decided yet.